Customer Value. Product Value. Company Value.

Profit is a mindset.  Business is a mindset.  Sales and customer service are mindsets.  Training is an important part of business, sales, and customer service.  However, for that training to be effective (i.e. for the training to produce the most profitable, beneficial, or desirable results) training must be an important value.  Consequently, business, profit, sales, […]

Finding the Light

The experiences with the Wuhan Chinese Corona Virus 2019 teaches many valuable lessons. Although because of the mass hysteria promulgated by the main media outlets for many nefarious reasons, relatively few people are in a position to seek to learn from such experiences. However, it is precisely such an experience that lessons are best learned not just for the future, but in terms of augmenting experience, minimizing risk, and enhancing life, which of course includes productive work and business

Communicating Quality and Value

Value is communicated in various ways and at various levels.  However, typically communication is only understood to be only related to words.  To be sure, words are one form of communication, but often words are the least important form of communication.  As we see it at the Shinsei Institute of Training and Development ™ and with The Shinsei Method™: […]