The Value of Seriousness and its undervaluing in American Society: The Challenge of Shinsei

Seriousness is the individual ability to assign value to important things.  Seriousness is the basis for Time Management.  But, what you may ask, does important mean? 

Infinity. Fluidity. Balance. Trust. Strength.

Learning to do What Works

  Learning to do what works is to learn to have a practical mindset, but it is also to learn to be you.  Learning to be you is one of the most difficult challenges in life.  It is particularly difficult if to be you is to follow values that would normally be considered rational…in saner […]

Quality, Competence, Professionalism, and Customer Service

Key performance indicators are directly related to basic business values.  Quality is a fundamental business value.  Unfortunately, most business leaders, managers, and employees do not communicate a clear idea of what constitutes quality largely because they do not have a clear idea of what that value is and how it is delivered.  This can be seen at every level business in every industry.  There are some companies that have developed reputations for superior customer service.  But, is that reputation deserved?  Is superior customer service delivered?

The Productive Mentality–Part Three

Many people stay fixed in their ways and stubbornly resist change. After a certain age, many people become so stubborn, that learning is virtually impossible.  This is one reason that many people (including employers) seek younger applicants.  The solution is not to be fearful of age or experience.  Experience and age are extremely valuable attributes.  […]

Customer Service = Business Profitability. © Copyright 2019 by Derek L. Evans—All Rights Reserved.

The Shinsei Method™ is a method of training.  It is derived loosely from the Japanese to mean:  shin, which is principle, being, or mind; and sei, which is life.  It is directed toward business and business managers because it is relatively easy to understand that the primary goal of business is profit and profitability.  When […]

Managing for Value: Mentoring or Leading for Value. Part Two. ©Copyright 2019 by Derek L. Evans—All Rights Reserved.

Mentoring is learning by doing. Mentoring is teaching. Disciplines such as Bushido or any practical endeavor impart a very important lesson that directly pertains to mentoring, learning, competence, and quality. In martial training dedicated students learn after some time that assiduous training leads to a certain level of proficiency in time. The longer the time […]

The Habit of Problem Solving. © Copyright 2019 by Derek L. Evans—All Rights Reserved.

Much has been written and discussed about the importance of developing leadership habits.  Effectiveness is certainly a habit.  However, much less has been discussed or written on how to establish effective habits when the culture or environment does not encourage it as workplace and school environments often do not.  In previous editions of the Derek […]

Today’s Leader. © Copyright 2019 by Derek L. Evans—All Rights Reserved.

Today’s challenge of leadership is a particularly difficult and typically unacknowledged challenge.  Many programs in leadership development and management training tend to focus on abstract models that have very little correlation to day-to-day operations and practical problem solving.  This is one of the misguided influences of school and college training, which both tend to make […]