Customer Service = Business Profitability. © Copyright 2019 by Derek L. Evans—All Rights Reserved.

The Shinsei Method™ is a method of training.  It is derived loosely from the Japanese to mean:  shin, which is principle, being, or mind; and sei, which is life.  It is directed toward business and business managers because it is relatively easy to understand that the primary goal of business is profit and profitability.  When […]

Managing for Value: Mentoring or Leading for Value. Part Two. ©Copyright 2019 by Derek L. Evans—All Rights Reserved.

Mentoring is learning by doing. Mentoring is teaching. Disciplines such as Bushido or any practical endeavor impart a very important lesson that directly pertains to mentoring, learning, competence, and quality. In martial training dedicated students learn after some time that assiduous training leads to a certain level of proficiency in time. The longer the time […]